Touch Screen Not Working Partially or Completely
Last modified: Apr 05, 2024
Touch Screen Not Working Partially or Completely: Solutions
Symptoms:
Some areas of the touch screen do not respond to touch.
The touch screen does not respond to touch at all.
The touch screen is unresponsive or laggy.
Causes:
Hardware issues: Touch screen itself, cable connection, or motherboard failure.
Software issues: System software or app errors.
Screen protector or case issues: Incompatible screen protectors or cases may interfere with touch operations.
Solutions:
1. Check for hardware issues:
Inspect the touch screen for visible damage, such as cracks or scratches.
Ensure the touch screen cable is securely connected to the motherboard.
Try restarting the device.
2. Check for software issues:
Update the system software to the latest version.
Uninstall apps that may be causing the issue.
Perform a factory reset.
3. Check for screen protector or case issues:
Remove the screen protector or case and see if the touch screen resumes normal function.
Use a compatible screen protector or case.
4. Contact after-sales service:
If the above solutions do not resolve the issue, contact the device's after-sales service department for assistance.
Additional tips:
Keep the touch screen clean and dry.
Avoid using sharp objects to touch the touch screen.
Do not use the device in extreme temperature environments.
Notes:
The above solutions are for reference only, and the specific solution may vary depending on the device model and the cause of the problem.
Before performing any operation, be sure to back up your important data.
Improvement notes:
Simplified the language and sentence structure for better readability.
Clarified the steps and added details where necessary.
Removed unnecessary information and repetitions.
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